Leading Digital Services with Life Events Platforms
The New Zealand Department of Internal Affairs (DIA) is leading the way in providing digital services focused on - and titled - Life Events. DIA has collaborated with Catalyst to build SmartStart, an online portal helping parents from pregnancy to birth and beyond and Te Hokinga ā Wairua - End of Life, designed to help you through bereavement and also give you advice about getting your affairs in order.
These Life Events platforms are some of the first steps the New Zealand Government took in the Government ICT strategy to enable New Zealander's to experience and access seamless, integrated and trusted public services.
Embracing Open Source Philosophy
After a run-through of the platforms, a retrospective look at the projects, and a discussion about the future plan and potential of digitising government services Ms. Azaman reflected on the capabilities of open source, sharing “This is how open source should be done – use it, build on it, give it back.”
Cultivating Digital Leadership
Ms. Azaman spoke of how she wished to create a hub of digital leaders - not just stakeholders, and see people thrive with the digital transformation, “don’t just walk through it, run with it. Learn”. It was fantastic to see our guests embracing the open source community’s culture and values.
Leveraging Open Source for Innovation
The New Zealand Government is leading the way by harnessing the unlimited potential of open source technology to inspire creativity and innovation around its services platforms.
Supporting Government Agility and Flexibility
The open source infrastructure provides complete control and future-proof solutions for government agencies; as needs and functionality evolve, so can the platform. These sites are scalable and easy to add to or recreate, allowing governments to focus money, time and effort into core delivery areas.
Strengthening Bilateral Collaboration
Looking back on the progress and growth that has resulted from Catalyst’s and DIA’s collaboration, we are excited to see how the Malaysian Public Services progress with their own Digital Government transformation, and we look forward to supporting them on their journey.
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