Support Packages

 

A support package is a pre-purchased bundle of time which is used by Catalyst staff to provide support when requested by the library.

 

Starter Theme Design Package *NEW*

Pre-purchased hours of work for our graphic designer to create a new theme for your Koha instance.

Perfect for libraries wanting to modernise or refresh their look, those needing to update their company branding and those still using the generic grey Koha theme wanting to personalise. 

You provide your imagery and creative direction needs and we do the rest!

Please contact bonniecrawford@catalyst.net.nz for more information or to purchase a Starter Theme Design Package.

Number of Designs  1
Support  4 hours
Starter Theme includes                                 Company logos, Custom fonts, Imagery, Brand colouring                                                     
Cost (NZ Dollars) ex GST  $600

Standard Support Package

Pre-purchased hours of work for our team to be available to your library. Time can be used in many ways, such as development on your Koha instance, training sessions, advising your team and answering any questions that you may have.

Days are calculated at 8 working hours per day. This indicates effort rather than the duration of work.

Packages Weka Kaka Tui Kakapo
Number of tickets 1 Multiple Multiple Multiple
Support up to 4 hours 1.5 days 4.5 days 9 days
Validity † One-off 4 months 6 months 12 months*
Costs (NZ Dollars) ex GST $600 $1,750 $5,500 $11,150

† Unused hours after the end of the support time frame will be used towards general bug fixing and feature development of Koha.

*If a Kakapo package is open, response to urgent and critical requests is guaranteed within 1 working day.

All prices stated are exclusive of GST

Standard terms and conditions apply

More about Catalyst Koha Support